Automated Decisions for Customer Retention, Cross-Selling and Up-Selling
ProcessMIX low-code BRMS helps your business to develop smarter personalized decisions for creating and retaining customers' portfolios. Ideal for banks and fintechs, for loans and other banking products.
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ProcessMIX BRMS in Action
ProcessMIX BRMS empowers business users with automated decision-making throughout the customer lifecycle.
The solution can operate with zero human intervention and provide personalized offers based on a 360° customer view.
Maximize portfolio revenue, while providing an unparalleled customer experience.
Trusted by banks and alternative lenders
ProcessMIX BRMS covers the needs of customer engagement decision-making for all types of products and all customer segments. Banks, alternative lenders, and microfinance institutions use our solution to ensure a continuous and high-quality customer experience.
Decision Management Software for Business Users
ProcessMIX BRMS low-code platform provides business users with visual UI for business rules and predictive model configuration, powerful calculation capabilities, and advanced testing features.
Full decision strategy can be configured and published without IT team support. Business users can configure various elements.
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Smart engagement strategies personalized for every client
Customer segmentation based on RFM analysis, CLV, and other methods
Multiple AI models to identify the best product fit and maximize the take-up rate
Personalized offers calculation based on all available data
Utilization of external data providers
Scorecards of any complexity, AI and Machine Learning models
Unlimited number of scorecards and model versions
ML model support both as separate components and as Python scripts
Import of any models supported by the PMML standard
Dual-scorecard and multi-scorecard matrixes and models
Offer matrix calculation based on a client’s risk level
All decision components are 100% visual (Python scripts are also available)
Rule configuration allows Business and Risk team users to operate with zero IT team involvement
Online validation of new changes
Versioning, and release management capabilities
Integration with 3rd party data and service providers
Integration with credit bureaus, pension and tax authorities/agencies, AML/KYC data providers, and other services
Integration with mobile app data stream, geo-location, and website clickstream
Behavior-based and event-based actions
API for external service providers
Powerful validation and testing, scenario analysis
Online and batch testing of changes
Champion-challenger capabilities
Scenario analysis, what-if analysis at the portfolio level
Step-by-step debugging in visual UI
Automatic test data generation
What our clients 
are saying

ProcessMix flexible visual tools allow our Risk Technology Department to develop, test and deploy new limit management strategies with no IT involvement. Now we can quickly adapt our products to market changes and regulatory requirements and implement updates within days