Privacy Policy for ProcessMixLast updated: July 8, 2025At ProcessMix, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit or interact with our website or use our services.
1. Information We Collect
a. Information You Provide to UsWe collect personal information you provide directly when you:
- Fill out a contact form or request a demo
- Subscribe to our newsletter for updates
- Communicate with us via email, phone, or chat
- Use our services or participate in surveys
- Full name
- Company name and job title
- Email address and phone number
- Project information or requirements
- Any other data you voluntarily submit
b. Information Collected AutomaticallyWhen you visit our website, we automatically collect certain technical information, such as:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages visited and time spent on the site
- Interaction data (e.g., clicks, scrolls)
с. Cookies and Tracking TechnologiesWe use cookies and similar technologies to:
- Understand how users interact with our site
- Improve functionality and performance
- Personalize your experience
- Facilitate marketing and analytics
2. How We Use Your InformationWe use the information we collect for the following purposes:
- To provide, operate, and improve our website and services
- To respond to your inquiries and provide customer support
- To send updates, newsletters, and promotional content (only if you opt in)
- To understand user behavior and enhance user experience
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations and enforce our terms
3. Sharing and DisclosureWe do not sell, rent, or trade your personal data. We may share your information:
- With third-party service providers (e.g., CRM, analytics, email services) under confidentiality agreements
- With legal authorities when required by law or legal proceedings
- In connection with a business transaction (e.g., merger, acquisition) under strict confidentiality
4. Data RetentionWe retain your personal data only for as long as necessary for the purposes stated in this policy, or as required by law. When no longer needed, your data will be securely deleted or anonymized.
5. Data SecurityWe implement industry-standard security measures to protect your personal data, including:
- Encryption of data in transit
- Access controls and authentication mechanisms
- Regular monitoring and auditing
6. Your RightsDepending on your jurisdiction, you may have the following rights:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
7. International Data TransfersOur servers may be located outside your home country. By using our services, you consent to the transfer of your data to countries that may not have the same level of data protection.
8. Third-Party LinksOur website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies.
9. Children’s PrivacyOur services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have done so, please contact us immediately.
10. Changes to This PolicyWe may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date. We encourage you to review this page periodically.
Contactsinfo@processmix.com
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